This policy explains how basal. collects, uses, and protects information when you visit our website or contact us about our services.
basal. ("we," "us," or "our") is a digital product studio that designs and builds websites, SaaS products, mobile applications, and brand identities for businesses. Our primary contact is hello@basalsoftwares.com.
We collect information you provide directly to us, including when you:
This information may include your name, email address, company name, project details, and any other details you choose to share. We do not collect payment information directly. Any payments are processed through third-party providers.
We may also collect non-personal information automatically through standard web analytics tools, including your browser type, pages visited, time spent on the site, and referring URL. This data is aggregated and used only to improve the site.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. Ever.
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function as intended as a result.
We may use third-party analytics tools (such as Google Analytics) that collect anonymized usage data. These tools have their own privacy policies which govern their data practices.
To deliver our services, we rely on a small number of trusted third-party infrastructure providers ("sub-processors") for functions such as data storage, web hosting, and email delivery. These providers are contractually permitted to use your data only to perform specific tasks on our behalf, and nothing more.
All sub-processors are held to privacy and security standards consistent with this policy. We review our providers regularly and will update this section if our approach to data handling materially changes.
When basal. builds and operates a digital product for a client business (for example, a booking platform for a local service business), that client business is the "Data Controller"; they determine what data is collected from their customers and why. basal. acts solely as the "Data Processor," handling that data only according to the client's instructions.
If you are a customer of a business that uses a product built by basal., your data rights are governed by that business's own privacy policy. For questions about how your data is used, please contact the business directly. If you believe your data has been mishandled and cannot get a resolution, you are welcome to reach out to us at hello@basalsoftwares.com.
basal. does not use your personal information, project data, proprietary source code, or confidential business details to train, fine-tune, or improve any artificial intelligence or machine learning model, whether operated by us or a third party, without your explicit written consent.
Where AI tools are used internally to assist with development or communication, they are used in ways that do not expose confidential client data beyond what is necessary for the specific task.
basal. operates globally, and our infrastructure providers maintain servers primarily in the United States. If you are accessing our services from outside the US, including from the European Union, United Kingdom, or Canada, your information may be transferred to and stored on servers in the United States.
We take appropriate steps to ensure that any such transfers are handled in accordance with applicable data protection laws. By using our website or engaging our services, you acknowledge this and consent to the transfer of your information as described in this policy.
Your information is stored securely and accessed only by members of the basal. team who need it to do their jobs. We use industry-standard safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
No method of electronic transmission or storage is 100% secure. While we do everything reasonable to protect your information, we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Project-related communications are typically retained for the duration of the engagement and a reasonable period thereafter.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at hello@basalsoftwares.com. We will respond within 30 days.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, reach out at: